At Kiara DIY, we are committed to providing you with a smooth and efficient shopping experience. Below is our shipping policy outlining how we process and ship your orders.
1. Shipping Methods and Locations
- We offer Cash on Delivery as the only payment method for all orders.
- Please check the delivery availability on our website for your specific location.
2. Processing Time
- All orders are processed within 2-3 business days after they are placed, subject to product availability and order volume.
- Orders placed on weekends or holidays will be processed on the next business day.
3. Shipping Time
- Once your order has been processed, the estimated delivery time is between 5-7 business days depending on your location.
- Delivery times may vary due to factors such as local courier schedules, weather conditions, or other circumstances beyond our control.
4. Shipping Costs
- We offer free shipping on all orders within the regions we service.
- No additional shipping charges will apply to your order unless specified during checkout.
5. Order Tracking
- Once your order has shipped, you will receive a tracking number from the courier service via email or SMS (if available). You can use this number to track your order.
6. Delivery Issues
- Please ensure that someone is available at the delivery address to receive your order at the time of delivery. If the delivery is unsuccessful, the courier service may attempt redelivery or return the package to us, which may result in delays.
- If your order does not arrive within the estimated time frame or you encounter any delivery issues, please contact our customer service team for assistance.
7. Shipping Restrictions
- We currently do not offer international shipping. All orders are limited to the regions and areas listed on our website.
8. Contact Us
For any shipping-related questions, please contact us at: [email protected]